Ask Cadence: Ep 96 – Balancing customer priorities and managing difficult resources

During the implementation phase of the project, the team is stretched by the customer to add to scope. It’s causing strain on the team and putting pressure on the schedule. This week on the show, Jay Christensen and John Patton join Pete Wright to discuss the critical importance of scope definition in planning, and how to manage the complex client relationship that evolves after profile development is complete.